Fulfillment & Shipping Policy

Thank you for visiting glowbygrounded.com. This page details the terms and conditions of our Shipping Policy.

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Order Processing

All orders are processed and shipped within 5 business days. Orders are not processed on weekends or holidays.

Order processing times may be delayed by a few days during holidays, launches, limited-edition releases, or other times when we’re experiencing a high volume of orders, 

Please allow additional days in transit for delivery. If your order’s shipment is delayed significantly, we will contact you via email to notify you.

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Potential Delays and COVID-19

The health and safety of our employees and customers is our top priority. We’ve redesigned our order fulfillment center to comply with government/state recommended social distancing and personal protective equipment guidelines.

We will notify you when your order is shipped or if we foresee any issues with fulfilling your order.

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Shipment Confirmation & Order Tracking

After you’ve placed an order, you will receive an order confirmation email. At this stage, please allow time for order processing.

You will then receive a shipment confirmation email notification once your order has shipped (within 5 business days). The shipping confirmation email will contain your order tracking number. Please allow up to 24 hours for this tracking number to become active.

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Domestic Shipping Rates

Shipping fees for your order will be calculated and displayed at checkout. 

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International Shipping Rates

We do not provide international shipping at this time.

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Contact

If you have any further questions or would like more help, please don’t hesitate to contact us at kim@glowbygrounded.com.

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