Fulfillment & Shipping Policy
Thank you for visiting glowbygrounded.com. This page details the terms and conditions of our Shipping Policy.
All orders are processed and shipped within 5 business days. Orders are not processed on weekends or holidays.
Order processing times may be delayed by a few days during holidays, launches, limited-edition releases, or other times when we’re experiencing a high volume of orders,
Please allow additional days in transit for delivery. If your order’s shipment is delayed significantly, we will contact you via email to notify you.
Potential Delays and COVID-19
The health and safety of our employees and customers is our top priority. We’ve redesigned our order fulfillment center to comply with government/state recommended social distancing and personal protective equipment guidelines.
We will notify you when your order is shipped or if we foresee any issues with fulfilling your order.
Shipment Confirmation & Order Tracking
After you’ve placed an order, you will receive an order confirmation email. At this stage, please allow time for order processing.
You will then receive a shipment confirmation email notification once your order has shipped (within 5 business days). The shipping confirmation email will contain your order tracking number. Please allow up to 24 hours for this tracking number to become active.
Domestic Shipping Rates
Shipping fees for your order will be calculated and displayed at checkout.
International Shipping Rates
We do not provide international shipping at this time.
If you have any further questions or would like more help, please don’t hesitate to contact us at firstname.lastname@example.org.